WHY WOULDN’T I JUST HIRE A FULL-TIME DESIGNER? Good question! Hiring a senior-level designer can cost over $100,000 annually (plus benefits), and you may not always have enough work to justify their time. With our subscription, you only pay for the time you’re actively using our services. It’s flexible, efficient, and cost-effective. ​ IS THERE A LIMIT TO HOW MANY REQUESTS I CAN HAVE? Nope! You can add as many design requests as you’d like to your Trello queue. We’ll process them one at a time (Standard Plan) or two at a time (Premium Plan) and deliver them as they’re completed. ​ HOW FAST WILL I RECEIVE MY DESIGNS? Most requests are completed within 48 hours on average. Larger or more complex projects, such as branding packages, may take up to 5 business days. ​ WHAT WILL I RECEIVE IN 48 HOURS? Typical requests delivered in 48 hours include: Social media graphic. Marketing collateral designs. Flyer or event graphics. ​ For larger requests, like branding packages, we’ll send parts of the deliverable every 24-48 hours until the request is complete. ​ WHO WILL I WORK WITH? You’ll work directly with TNA’s in-house design team, ensuring you receive top-tier designs and personalized attention for every project. ​ HOW DOES THE PAUSE FEATURE WORK? We understand you might not always have a steady stream of work. The pause feature lets you stop your workload at any time. When you’re ready to resume, simply pick up where you left off—no wasted time. ​ HOW DO YOU HANDLE LARGER REQUESTS? Larger requests, like branding packages or websites, are broken into manageable parts. You’ll receive portions of the deliverable every 24-48 hours until the request is fully completed.